Privacy Policy

Effective Date: March 14, 2026

This Privacy Policy explains how ConnectedKits Labs LLC d/b/a ConnectedKits ("ConnectedKits," "we," "us," or "our") collects, uses, protects, and handles personal information when you visit or use https://connectedkits.com, https://www.connectedkits.com, https://checkout.connectedkits.com, https://app.connectedkits.com, and related websites, forms, funnels, checkout pages, communications, or app portals we operate (collectively, the "Services").

1. Scope

This Privacy Policy applies to personal information collected through our websites, forms, funnels, checkout pages, phone systems, text messaging, customer communications, and connected app or client portal experiences offered under the ConnectedKits brand.

2. Information We Collect

We may collect the following categories of personal information.

A. Information you provide directly

You may choose to provide information such as:

name;
email address;
phone number;
company name;
job title;
billing details or payment-related details needed to complete a transaction;
appointment or scheduling details;
information about your business, goals, requested services, or project needs; and
messages, files, documents, or other content you choose to send us.

B. Account and portal information

If you create an account, receive a login, or use https://app.connectedkits.com or another ConnectedKits portal, we may collect or maintain:

account profile details;
business or organization details tied to your account;
login or authentication-related identifiers processed through our systems or platform providers;
account preferences and settings;
subscription or billing status; and
activity records associated with your use of the portal.

C. Information collected automatically

When you visit our website, funnel pages, checkout pages, or portal pages, we and our service providers may collect:

IP address;
browser type and version;
device type and operating system;
referral source, pages viewed, and links clicked;
date and time stamps;
approximate location derived from IP address;
interaction data such as page visits, scrolls, clicks, submissions, logins, and conversions; and
cookie, pixel, tag, local storage, and similar tracking information.

D. Communications and call data

If you email, text, call, chat with us, or interact with our AI receptionist or phone systems, we may maintain records of those interactions, including call metadata, voicemail content, support messages, notes, and, where permitted by law, call recordings or transcripts.

3. How We Use Information

We may use personal information to:

provide, operate, improve, and support our Services;
respond to inquiries, schedule calls, provide quotes, and communicate with you;
create and manage accounts, subscriptions, and portal access;
authenticate users and protect account security;
send emails, calls, or text messages you requested or consented to receive;
process orders, invoices, subscriptions, and payments;
deliver websites, funnels, missed-call text back, AI receptionist services, customer messaging systems, advertising support, social media planning, automation, and related services;
personalize website content and improve the user experience;
measure traffic, campaign performance, and conversions;
maintain records, backups, and internal operations;
detect, prevent, investigate, or respond to fraud, abuse, security issues, or technical problems; and
comply with law and enforce our rights, agreements, and policies.

4. SMS and Text Messaging Opt-In Details

You may choose to opt in to receive text messages from ConnectedKits by checking an optional consent box on a website form, funnel, order form, scheduling page, checkout page, or other signup flow, or by otherwise giving express written consent.

Depending on the consent you give, ConnectedKits may send:

marketing text messages, such as special offers, promotions, service announcements, and related business updates; and
non-marketing text messages, such as appointment reminders, support follow-ups, service updates, project notifications, account notices, and other operational communications.

Consent to receive marketing text messages is not a condition of purchase. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message you receive from us. For help, reply HELP to any message you receive from us or contact us at hello@connectedkits.com or +1 240-366-2340.

5. Cookies, Tracking, and Analytics

We and our service providers may use cookies, pixels, scripts, tags, analytics tools, and similar technologies to:

keep the Services functioning properly;
remember preferences;
understand how visitors use our pages;
measure traffic, campaign performance, and conversions;
improve our websites, funnels, portal experience, content, and offers; and
support advertising, remarketing, and related reporting.

You can generally control cookies through your browser settings and, where available, through any cookie banner or consent tool we provide.

Do Not Track

Some browsers offer a "Do Not Track" setting. At this time, our Services may not respond to browser-based Do Not Track signals in a uniform way across all pages and technologies.

Other online tracking

Analytics and advertising tools may collect information about activity over time, subject to their own policies and your browser or device settings.

6. How We Disclose Information

We may disclose personal information only as reasonably necessary to run our business, provide Services, comply with law, and protect our rights. Categories of recipients may include:

hosting and infrastructure providers;
CRM, automation, scheduling, white-label app, and communication platform providers;
payment processors and billing support providers;
analytics, advertising, and reporting providers;
contractors, professional advisors, and support providers acting on our behalf; and
courts, regulators, law enforcement, or other parties when required by law or reasonably necessary to protect rights, safety, systems, or operations.

7. Mobile Information Sharing Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except aggregators and providers of the Text Message services.

8. Data Security and Handling

We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Even so, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide Services, maintain records, complete transactions, resolve disputes, enforce agreements, secure accounts, and comply with legal, tax, accounting, or regulatory obligations.

10. Your Rights and Choices

You may choose not to provide certain information to us, but doing so may limit your ability to use some features, request services, complete purchases, create an account, or receive support.

You may also:

opt out of marketing emails by using the unsubscribe link in the message or by contacting us;
opt out of text messages at any time by replying STOP;
request help with text messages by replying HELP;
request access to, correction of, or deletion of certain personal information we maintain about you by contacting us; and
request closure of your portal account, subject to contractual, billing, legal, or security requirements.

Depending on where you live, you may have additional privacy rights under applicable law. We may need to verify your identity before responding to a request.

11. Children's Privacy

Our Services are intended for adult business users and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.

12. Outside Websites and Services

Our Services or communications may contain links to outside websites, tools, or platforms that we do not control. We are not responsible for their content, privacy practices, or security procedures.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the revised version on this page and update the Effective Date above.

14. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact:

ConnectedKits Labs LLC d/b/a ConnectedKits
Website: https://www.connectedkits.com
App Portal: https://app.connectedkits.com
Email: hello@connectedkits.com
Phone: +1 240-366-2340